Last updated: July 7, 2026
Welcome to My Loverse. These Terms of Service (the “Terms”) govern your access to and use of the My Loverse mobile applications, websites, content, features, subscriptions, and related services (collectively, the “Services”) provided by MINDZEN AI (“My Loverse,” “we,” “us,” or “our”).
By accessing, installing, registering for, browsing, using, or purchasing a subscription through the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1.1 My Loverse provides interactive story, character, and AI companion experiences, including text, image, voice, video, messaging, and related content features. Certain content, features, or benefits may require an active paid VIP subscription.
1.2 The Services are provided for entertainment and personal use only. The Services do not provide medical, mental health, legal, financial, or other professional advice.
1.3 The Services are not designed for emergencies or crisis support. If you may harm yourself or others, or if you face an emergency, stop using the Services and contact local emergency services or a qualified professional immediately.
1.4 We may modify, suspend, or discontinue any part of the Services where permitted by law.
2.1 You may need to create an account, sign in through supported login methods, or provide certain information to use parts of the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. The Services are intended for users who are 18 years of age or older. By using the Services, you confirm that you meet this age requirement.
2.2 Our Privacy Policy explains how we collect, use, disclose, and protect information in connection with the Services. By using the Services, you acknowledge that your information will be handled as described in the Privacy Policy.
2.3 If you request account deletion, you may permanently lose access to your account, content, data, VIP benefits, and other Service features. Deleting your account or uninstalling the Apps does not cancel an active VIP subscription. You must cancel the subscription through the App Store or Google Play.
3.1 VIP subscriptions are optional paid services that unlock the benefits shown in the Apps before purchase. Subscription availability, plans, prices, billing periods, promotions, and benefits may vary by region, platform, device, version, or account status.
3.2 The Apps may offer Weekly VIP, Yearly VIP, or other VIP subscription plans displayed before purchase. An active VIP subscription unlocks the VIP benefits shown in the Apps, including eligible Story Premium Choices where available. Any excluded items or features will be indicated in the Apps.
3.3 VIP subscriptions can be purchased only within the Apps through the App Store or Google Play. Other payment methods are not supported. Payments, billing, renewal, cancellation, and refund handling are processed by the App Store or Google Play under their applicable terms and policies.
VIP subscriptions automatically renew at the end of each billing period unless canceled before renewal in accordance with the App Store or Google Play cancellation process. By purchasing a VIP subscription, you authorize the applicable platform to charge your selected payment method for each renewal period.
You can cancel a VIP subscription through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period, and you will generally continue to have access to VIP benefits until that period ends. Uninstalling the Apps, logging out, or deleting your account does not cancel your subscription.
Except where required by applicable law or the applicable platform policy, subscription fees are final and non-refundable. Refund requests are handled by the App Store or Google Play, and we do not control their refund decisions.
If your VIP benefits are not available after a valid purchase, you may use the restore purchase function where available or contact us for support. We may ask for non-sensitive transaction information to verify and resolve the issue.
4.1 You may submit, upload, enter, generate, receive, or store content through the Services, including text, prompts, images, audio, video, preferences, messages, and other materials (“User Content”). You are responsible for your User Content and for ensuring that you have the rights needed to use it with the Services.
4.2 You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and use User Content as reasonably necessary to operate, provide, maintain, secure, personalize, and improve the Services, subject to our Privacy Policy and applicable law.
4.3 AI-generated outputs may be inaccurate, incomplete, unexpected, offensive, or unsuitable for your circumstances. You should review and use your own judgment before relying on or sharing any output.
5.1 You agree not to use the Services for unlawful, harmful, abusive, fraudulent, deceptive, infringing, harassing, exploitative, or objectionable purposes.
5.2 You agree not to upload or generate content that violates the rights, privacy, safety, or dignity of others.
5.3 You agree not to access, interfere with, disrupt, reverse engineer, scrape, copy, resell, or misuse the Services or related systems.
5.4 You agree not to share, sell, transfer, lease, lend, sublicense, or otherwise misuse your account or VIP benefits, or bypass payment, subscription, security, moderation, or usage controls.
6.1 The Services, including software, designs, interfaces, characters, stories, text, images, audio, video, trademarks, logos, and other materials, are owned by or licensed to us and are protected by intellectual property and other laws.
6.2 Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services for personal, non-commercial purposes.
7.1 The Services may include links, integrations, platform payment flows, analytics, cloud services, customer support tools, or other services provided by third parties, including Apple and Google. Your use of third-party services may be subject to their own terms and privacy policies.
8.1 We may suspend or terminate your access to the Services if we reasonably believe that you have violated these Terms, created risk or legal exposure for us or others, misused the Services, or if we are required to do so by law, platform rules, or security reasons.
8.2 Termination of access to the Services does not automatically cancel a VIP subscription purchased through the App Store or Google Play. You must cancel the subscription through the applicable platform.
9.1 To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that the Services will be uninterrupted, secure, error-free, accurate, available at all times, or that any content or output will meet your expectations.
10.1 To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, agents, partners, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, or service interruption arising out of or related to the Services or these Terms.
10.2 To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Services or these Terms will not exceed the greater of the amount you paid to us for the Services during the six months before the claim arose or USD 100.
11.1 To the extent permitted by law, you agree to defend, indemnify, and hold harmless MINDZEN AI and its affiliates, officers, directors, employees, agents, partners, and licensors from and against claims, liabilities, damages, losses, and expenses arising from your use of the Services, your User Content, or your violation of these Terms or applicable law.
12.1 These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of laws principles, except where mandatory consumer protection laws in your place of residence require otherwise.
12.2 Where permitted by law, disputes must be brought on an individual basis and not as part of a class, collective, consolidated, or representative action.
13.1 We may update these Terms from time to time. If we make material changes, we will provide notice as required by applicable law or platform rules. The updated Terms will become effective when posted or when otherwise communicated. Your continued use of the Services after the effective date means that you accept the updated Terms.
14.1 These Terms, together with any additional terms presented in the Services, form the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in effect.
14.2 You may not assign or transfer your rights or obligations under these Terms without our consent. We may assign these Terms as permitted by law.
15.1 If you have questions about these Terms or the Services, please contact us at support@myloverse.com.